Refuge Church Data Protection Complaints Form

We will carefully investigate and review all complaints and take appropriate action in accordance with Data Protection Legislation. We will keep you informed of the progress of our investigation and the outcome.  If you are not satisfied with the outcome, you may wish to contact the Information Commissioner’s Office.

Any complaint received by us will be addressed by Peter Fullerton who will arrange for an investigation as follows:

  1. A record will be made of the details of the complaint
  2. Consideration will be given as to whether the circumstances amount to a breach of Data Protection Legislation and action taken in accordance with the Data Breach Procedure
  3. The complainant will be kept informed of the progress of the complaint and of the outcome of the investigation
  4. At the conclusion of the investigation Peter Fullerton will reflect on the circumstances and recommend any improvements to systems or procedures.
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Refuge Church take your privacy concerns seriously. Please outline your complaint in the field below.